BSM Reports

Together, we can work smarter
sponsored by IBM
WHITE PAPER: By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.
Posted: 05 Oct 2009 | Published: 05 Oct 2009

IBM

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
Posted: 09 Oct 2006 | Published: 01 Feb 2007

Enterprise Management Associates (EMA)

Presentation Transcript: Selling the CIO on Business Services
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT: This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity.
Posted: 01 Oct 2008 | Published: 01 Oct 2008

Alcatel-Lucent

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
WHITE PAPER: This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Support Global Expansion with Trade and Financial Compliance
sponsored by SAP America, Inc.
ANALYST BRIEF: The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.
Posted: 05 Nov 2009 | Published: 05 Nov 2009

SAP America, Inc.

Three Capabilities to Fuel Today’s Dynamic Planning, Analysis and Forecasting
sponsored by IBM
WHITE PAPER: This whitepaper reviews the three main capabilities that organizations need to focus on in order to make intelligent business choices and steer their organization in the right direction.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

Significant and Sustained: Cutting Costs While Achieving Better Performance
sponsored by Accenture
BROCHURE: The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

Accenture

Health and Beauty Company Manages 2,000 Transactions per Minute
sponsored by Delego
CASE STUDY: Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

Integrated Service Management: Visibility. Control. Automation.
sponsored by IBM
BROCHURE: With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives.
Posted: 03 Dec 2010 | Published: 03 Dec 2010

IBM