Call Agents Reports

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

Next stage of virtualisation: Containers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The buzz and hype surrounding container technologies has reached fever pitch in recent years, prompting CIOs and IT decision makers to mull over what role, if any, they should and could play in their digital transformation plans.
Posted: 08 Feb 2021 | Published: 03 Apr 2017

TechTarget ComputerWeekly.com

Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
Posted: 23 Feb 2024 | Published: 27 Feb 2024

TechTarget ComputerWeekly.com

AI & Automation: Turning data into insights
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 08 Feb 2021 | Published: 11 Jul 2018

TechTarget ComputerWeekly.com

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com

Computer Weekly – 18 August 2020: How Covid-19 elevated the datacentre
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Aug 2020

TechTarget ComputerWeekly.com

Analyst Report - Vendor Comparison for Integrated Quality Suite
sponsored by IBM
ANALYST REPORT: According to Gartner, vendors must demonstrate both "completeness of vision" and an "ability to execute" to be evaluated as a leader. Gartner's 2011 Magic Quadrant for Integrated Software Quality Suites evaluates IBM as a leader. Read the report to learn more.
Posted: 08 Feb 2021 | Published: 02 Sep 2011

IBM

Computer Weekly – 16 January 2024: All eyes are on the Post Office scandal – at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
Posted: 12 Jan 2024 | Published: 16 Jan 2024

TechTarget ComputerWeekly.com