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sponsored by Hewlett-Packard Company
Posted:  16 Sep 2009
Published:  01 Sep 2009
Format:  PDF
Length:  4   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work: IVR consolidation, flexible deployment, new media capabilities, and a future-proof platform.




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