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Telecommunications Infrastructure sponsored by Alcatel-Lucent
Reports on Telecommunications Infrastructure published by Alcatel-Lucent
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Episode 3: Supporting Operations Transformation with Service Modeling Methodology
sponsored by Alcatel-Lucent
Podcast: | Posted: 05 Jun 2008
Premiered:05 Jun 2008
Speaker:  Steve Izzo, Principle Consultant - OSS/BSS Consulting Services
Summary: Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.
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Delivering Innovative Services Using Service Delivery Environments
sponsored by Alcatel-Lucent
White Paper: | Posted: 10 Sep 2007
Published:01 Sep 2007
Summary: Service providers wish to enable blending and personalization of services to further enhance the end-user experience. This document explains the choices and challenges that service providers face in developing such features.
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