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CRM sponsored by Pitney Bowes Group 1 Software
Reports on CRM published by Pitney Bowes Group 1 Software
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The Call for More Progressive Self-Service
sponsored by Pitney Bowes Group 1 Software
White Paper: | Posted: 09 Jul 2008
Published:01 Jul 2008
Summary: This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
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IT Briefing: Making the Most of OSS and Service Provider CRM
sponsored by Pitney Bowes Group 1 Software
Transcript: | Posted: 20 Jun 2008
Published:01 Jun 2008
Summary: In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
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Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation
sponsored by Pitney Bowes Group 1 Software
White Paper: | Posted: 25 Apr 2008
Published:01 Apr 2008
Summary: Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive,cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
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