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| Your request for Marketing Literature resources returned limited or no results. The request has been expanded to include Press Releases, White Papers, Brochures and Newsletters resources.
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Voice of the Customer: Text Analytics for the Responsive Enterprise
sponsored by IBM
 | White Paper: | Posted: 08 Oct 2008
| | Published: | 08 Oct 2008 | |
Summary: |
VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
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Achieving Service-Level Compliance with Business-Critical Applications
sponsored by Quest Software
| White Paper: | Posted: 31 Mar 2008
| | Published: | 01 Jan 2007 | |
Summary: |
This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti...
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