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Most Popular SLA Reports
Service Catalog Management
sponsored by Axios Systems
Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
sponsored by Nimsoft, Inc.
Five CIO Challenges Addressed by Better Change Management
sponsored by IBM
1 - 15 of 44 Matches
Building the Efficient Enterprise with Dell, Intel, and VMware vSphere 4
sponsored by Dell, Inc.
White Paper: | Posted: 30 Nov 2009
Published:23 Sep 2009
Summary: With the emergence of standards-based architectures, virtualization, and ubiquitous high-speed connectivity, cloud computing technology is primed to form the basis for a new, highly efficient enterprise IT infrastructure. Read this paper to learn more.
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Cost Effective - High Impact Business Solutions with Dell & VMware vSphere
sponsored by Dell, Inc.
Podcast: | Posted: 25 Nov 2009
Premiered:25 Nov 2009
Summary: This podcast discusses how virtualization has gone beyond data center consolidation to become a key strategic driver for maximizing IT cost savings while enabling organizations to deliver solutions to customers in a timely manner and within SLA requirements.
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Service Catalog Management
sponsored by Axios Systems
Webcast: | Posted: 12 Nov 2009
Premiered:Available On Demand
Speakers:  Sharon Taylor
Barclay Rae
Calum Kilgour
Summary: In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
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Microsoft Business Productivity Online Suite: Highly Secure & Reliable Cloud Services
sponsored by Microsoft
Video: | Posted: 11 Nov 2009
Premiered:11 Nov 2009
Summary: Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.
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Microsoft Online Services Business Value
sponsored by Microsoft
White Paper: | Posted: 11 Nov 2009
Published:01 Jun 2009
Summary: Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
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Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
sponsored by Nimsoft, Inc.
White Paper: | Posted: 04 Nov 2009
Published:04 Nov 2009
Summary: For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract
sponsored by AT&T Corp
eGuide: | Posted: 02 Nov 2009
Published:30 Oct 2009
Summary: In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.
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Self-Service is Coming to IT Service Delivery…What You Need to Know
sponsored by Surgient
Webcast: | Posted: 28 Oct 2009
Premiered:Available On Demand
Summary: User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
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Self-Service Provisioning for Dynamic Data Centers
sponsored by Surgient
Data Sheet: | Posted: 27 Oct 2009
Published:27 Oct 2009
Summary: Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.
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Distributed IT Infrastructures: Alternative Approaches
sponsored by VM6 Software
White Paper: | Posted: 27 Oct 2009
Published:27 Oct 2009
Summary: This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
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Configuring High Availability for Windows Server 2008 Environments
sponsored by Marathon Technologies
White Paper: | Posted: 28 Sep 2009
Published:28 Sep 2009
Summary: All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need.
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Robot/SCHEDULE Enterprise - Vendor Webcast
sponsored by Help/Systems
Webcast: | Posted: 24 Sep 2009
Premiered:Available On Demand
Speakers:  Tom Huntington, VP of Technical Services - Help/Systems
Vivian Hall, Technical Consultant
Summary: Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
sponsored by Help/Systems
White Paper: | Posted: 24 Sep 2009
Published:17 Sep 2009
Summary: Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
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Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console
sponsored by Help/Systems
White Paper: | Posted: 24 Sep 2009
Published:17 Sep 2009
Summary: Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise.
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IT Automation: Going Beyond the Obvious to Find Real Cost Savings
sponsored by BMC Software, Inc
White Paper: | Posted: 18 Sep 2009
Published:18 Sep 2009
Summary: Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
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1 - 15 of 44 Matches


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