BPO Services Reports

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.
Posted: 28 Nov 2011 | Published: 28 Nov 2011

TechTarget ComputerWeekly.com

SAP NetWeaver Business Process Management
sponsored by SAP AG
RESOURCE CENTER: Visit this resource center now to access videos, white papers and more about the features and benefits of one such BPM tool. Included is a 'request a quote' feature which will allow you to gauge the costs associated with such a project without committing to any purchase.
Posted: 15 Sep 2011 | Published: 15 Sep 2011

SAP AG

Now Is the Time to Rethink Your B2B Integration Strategy
sponsored by IBM
WHITE PAPER: As enterprises find new offerings and better products available to them, and as customer requirements change, there is a move to reassess and improve their processes involving B2B integration. This white paper provides guidance and tools that will help guide B2B teams as they go through their reassessment.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Forming an Agile IT Function
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise

Examining business resiliency management best practices: How to prepare today for future trends in business
sponsored by IBM
WHITE PAPER: Today, organizations that aren’t able to respond to IT disruptions or rapid market changes can find themselves left behind. Read this paper and learn how  to effectively manage people, process, and technology within a business resilience strategy.
Posted: 17 Jun 2010 | Published: 17 Jun 2010

IBM

Top Five Obstacles Companies Face and How to Overcome Them
sponsored by SAP America, Inc.
WHITE PAPER: This white paper addresses five obstacles that small businesses and midsized companies face.
Posted: 02 Feb 2012 | Published: 27 Jan 2012

SAP America, Inc.

BPM Quarterly eZine: BPM in the cloud: Reaping rewards, avoiding pitfalls
sponsored by IBM
EZINE: Experts say that a growing number of organizations use cloud computing to support their business process management (BPM) initiatives—and with good reason, considering the potential benefits. But the cloud comes with challenges that smart companies can address using the expert advice in this issue of ebizQ.com's BPM Quarterly.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

T-Systems: Flexible Offerings from SAP® Education Boost Expertise While Keeping Costs down
sponsored by SAP America, Inc.
CASE STUDY: This paper explains how T-Systems, an SAP global hosting partner and an outsourcing provider for SAP, turned to SAP Education to create an intensive SAP training course that greatly reduced the need for travel. Read on to learn the business benefits T-Systems has experienced since combining efforts with SAP Education.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY: If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

Liaison Technology