TRANSCRIPT:
In this Q and A, Dr. Barry Devlin, Founder, 9sight Consulting, will discuss the business value and technological foundations of operational analytics. He'll also explore how to bridge the business need for operational analytics with technology capabilities, as well as the business drivers for immediate decision making and action taking.
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
WHITE PAPER:
Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.
WHITE PAPER:
This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
EGUIDE:
In this e-guide, discover necessary components of operational BI for smart business implementation. Continue reading to gain insight into the evolution of BI, along with current roadblocks to success.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
DATA SHEET:
This short paper explores a consolidated operations management platform built for modern IT environments. Read on to learn more about this SaaS solution designed from the ground up to match the scale and speed of today's applications.
