WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
WHITE PAPER:
Explore how all-in-one, out-of-the-box VDI appliances are simplifying and accelerating desktop virtualization implementations for both large enterprises and SMBs.
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As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
WHITE PAPER:
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
WHITE PAPER:
Find out why survey results show businesses can't compete in the new digital economy if they don't transform branch IT, and learn how you can consolidate and centralize management of branch infrastructure without compromising control or performance.
WHITE PAPER:
As legions of mobile workers connect to their organizations' internal networks, IT leaders must find ways to enhance efficiency and simplify management of remote systems. Read this paper to learn about recent innovations in Dell™ client solutions and the Microsoft® Windows® 7 OS that enable faster, easier mobile access to networks than ever before.
