Quality of Service White Papers

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Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Aberdeen Report: Achieving Quality across the Global Manufacturing Network
sponsored by Infor
WHITE PAPER: Companies that are disciplined in managing the quality of their engineering, manufacturing, purchasing and human resource operations perform better. Read this white paper today to learn what strategic actions organizations can take to improve q...
Posted: 10 Nov 2006 | Published: 01 Dec 2005

Infor

The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

EX Series Ethernet Switches
sponsored by Juniper Networks, Inc.
WHITE PAPER: High-performance businesses demand a high-performance network infrastructure that provides fast, secure and reliable delivery of the applications that drive the business. Switches deployed in regional offices, campuses and data centers enable these business processes by connecting users.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

Juniper Networks, Inc.

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Buyer's Checklist to Purpose-Built Storage for Virtual Servers
sponsored by TechTarget Data Center
WHITE PAPER: In this buyer's checklist, we describe how the performance, scalability, and data protection capabilities of hypervisor-aware storage systems differ from older platforms, as well as explore the 5 categories of hypervisor-aware systems on the market today.
Posted: 14 Mar 2014 | Published: 19 Mar 2014

TechTarget Data Center

MDS 9000 SAN-OS Software: The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This document describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

Is It the Network? Solving VoIP Problems on a Wireless LAN
sponsored by Global Knowledge
WHITE PAPER: The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
Posted: 02 Feb 2007 | Published: 01 Feb 2007

Global Knowledge

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Cutting Through the Complexity of Multi-Protocol Label Switching (MPLS) Performance
sponsored by NetScout Systems, Inc.
WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
Posted: 16 Jan 2006 | Published: 01 Jan 2005

NetScout Systems, Inc.