All Research
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Using Analytics to Drive Better Communications- Link Customer Preferences and Behavior with Business Solutions and Document Requirements to Deliver Messaging that Fits
Sponsored by: Pitney Bowes Group 1 SoftwareThis whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications.
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The Geocoding Advantage: Best Practices for Managing Customer and Location-based Data in Telecommunications
Sponsored by: Pitney Bowes Group 1 SoftwareThis whitepaper will give you some insight into the benefits high-quality geocoding can bring to your business, and will teach you the best practices today's leaders are following to engage customers, reduce costs and manage risk.
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The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight
Sponsored by: Pitney Bowes Group 1 SoftwareLeveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!
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CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco
Sponsored by: ComputerWeekly.comThe communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
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The Lync Server Dial Plan: An Introduction to Preparing for Implementation
Sponsored by: Global KnowledgeAccess this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
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Multiprotocol Label Switching (MPLS) Overview
Sponsored by: Global KnowledgeMPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
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An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire
Sponsored by: Global KnowledgeThis paper examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.


