Customer Care Multimedia

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IT Priorities 2018 - What's happening in storage and cloud? sponsored by TechTarget ComputerWeekly.com VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, explains what is happening in storage and cloud according to our 2018 IT Priorities survey, taken by over 250 IT decision makers and managers. Posted: 08 Feb 2021 \| Premiered: 02 May 2018 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| CRM \| SaaS ERP \| Storage Best Practices \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Spending

It's all about customer satisfaction sponsored by Hewlett Packard Enterprise WEBCAST: Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications. Posted: 24 Feb 2014 \| Premiered: Feb 24, 2014 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Applications Software \| CRM \| CRM Best Practices \| Customer Data Management \| Customer Satisfaction \| Mobile CRM

SWING Integrator - Office Integration for Lotus Notes sponsored by SWING Software TRIAL SOFTWARE: Every organization standardized on Lotus Notes and MS Office or OpenOffice needs advanced integration between Notes and its Office suite. This includes attachment handling, field exchange, mail-merge, document automation, reporting, and PDF conversion. Posted: 01 Feb 2007 \| Premiered: 01 Jan 2007 TOPICS: Application Development \| Application Integration \| CRM \| Document Management \| Document Management Software \| Domino \| Integration Server Software \| Lotus Notes \| Microsoft Excel \| Microsoft Office \| Software Development Tools

Smarter Data Management - Controlling Data Growth sponsored by IBM VIDEO: Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security. Posted: 06 Apr 2011 \| Premiered: 06 Apr 2011 TOPICS: CRM \| Customer Data Management \| Data Management \| Databases \| Enterprise \| ERP

US Food Service - Streamline project includes Afaria sponsored by Sybase, an SAP company VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office. Posted: 11 May 2009 \| Premiered: 11 May 2009 TOPICS: CRM \| Customer Service \| Information Management \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Sales Force Automation \| Sales Order Management \| SAP (Product) \| Wireless Security

Unlock the Value of Your Enterprise Apps with Smart Process Apps sponsored by Fujitsu WEBCAST: In this webcast, discover how Smart Process apps - designed to support variable, people-intensive, frequently-changing applications - can optimize collaborative business processes in your organization and deliver more value from your existing operations apps. Posted: 22 Jul 2013 \| Premiered: Apr 10, 2013 TOPICS: Application Integration \| Business Process Management \| Business Processes \| Collaboration \| CRM \| ERP \| SOA

The Quest for Killer SIP Apps sponsored by NACR WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more! Posted: 13 Jun 2012 \| Premiered: May 31, 2012 TOPICS: Application Integration \| Cloud Computing \| CRM \| Instant Messaging \| ISDN \| Mobile Workers \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Tablet PC \| Videoconferences \| VoIP

SAP Real-Time Analytics sponsored by SAP America, Inc. WEBCAST: In this video, see real-time mobile analytics in action and never be out of reach again. See how mobile analytics can help improve productivity across your business. Posted: 11 Oct 2011 \| Premiered: Oct 11, 2011 TOPICS: CRM \| Data Analytics \| Mobile CRM \| Mobile Device Management \| SAP (Product)

Microsoft Dynamics CRM Trial Page sponsored by Microsoft SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. Posted: 24 Oct 2011 \| Premiered: 24 Oct 2011 TOPICS: Cloud CRM \| CRM \| CRM Hosting \| CRM Services \| CRM Software \| Customer Service \| Marketing

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience