CRM Real-time Analytics White Papers

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CRM Real-time Analytics White Papers (View All Report Types)

An Introduction to ABM Scoring sponsored by TechTarget WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring. Posted: 08 Feb 2021 \| Published: 19 Jul 2019 TOPICS: CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Support Software \| Lead Generation \| Lead Management \| Marketing \| Sales \| Sales and Marketing Software

Omni-Channel Customer Service Demands the Intelligent Contact Center sponsored by KANA WHITE PAPER: In order to respond to changing customer expectations, contact centers must evolve to an omni-channel, context-aware platform. In this white paper, get an in-depth look at the demands placed on the modern contact center, and the strategies and tools you can leverage to optimize customer interactions Posted: 26 Jun 2014 \| Published: 26 Jun 2014 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check sponsored by Sage Software WHITE PAPER: Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs. Posted: 30 Mar 2012 \| Published: 30 Mar 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| Data Analytics \| Data Collection \| ERP \| ERP Software \| Financial Management \| Financial Reporting \| Financial reporting software \| Financial Statements \| Sales Order Management \| Sales Orders

Deliver a Superior Cross-Channel Commerce Experience sponsored by Oracle Corporation WHITE PAPER: With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors. Posted: 01 Mar 2012 \| Published: 01 Mar 2012 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Oracle (Product)

Manage it all, better - HP Mobility Solutions for SAP sponsored by Hewlett-Packard Enterprise WHITE PAPER: The following white paper explores the new mobility trend and how it is transforming the way retailers do business. Uncover the technology that makes handling the shift easier by allowing businesses to create unique functionality with retail websites and more. Posted: 06 Mar 2014 \| Published: 06 Mar 2014 TOPICS: Content Analytics \| Content Delivery \| Content Management \| CRM \| CRM Analytics \| Customer Data Management \| Customer Satisfaction

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer sponsored by SAS WHITE PAPER: BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. Posted: 07 Apr 2010 \| Published: 07 Apr 2010 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Collection \| Data Integration \| Data Management \| Data Marts \| Data Mining \| Data Quality

To SaaS or Not to SaaS: Making Your Digital Measurement Count sponsored by Unica Corporation - An IBM Company WHITE PAPER: Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. Posted: 23 Sep 2010 \| Published: 23 Sep 2010 TOPICS: Analytic Applications Software \| Business Intelligence Software \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management Software \| ERP \| SaaS ERP \| Software as a Service \| Software Selection

Making the Most of Customer Data Using CRM Analytics sponsored by TechTarget Customer Experience WHITE PAPER: Explore this expert e-book for advice on choosing a CRM platform that suits your needs, and learn how to construct a well-defined plan to put social media analytics into a broader enterprise context. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Social Computing \| Social Networking

The top 10 secrets to using data mining to succeed at CRM sponsored by IBM WHITE PAPER: Discover proven strategies in data mining for cost-effective customer acquisition and retention. Posted: 17 May 2011 \| Published: 17 May 2011 TOPICS: Business Integration \| Business Process Management \| CRM Analytics \| Data Analytics \| Data Integration \| Data Mining \| Predictive Analytics

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry