WHITE PAPER:
Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
WHITE PAPER:
There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.
WHITE PAPER:
CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
WHITE PAPER:
This analyst white paper gives a clear definition to application lifecycle management (ALM). It also reviews 3 distinct main areas of ALM: governance, development and operations.
WHITE PAPER:
This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organizations improve their firewall management.
WHITE PAPER:
This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organisations improve their firewall management.
WHITE PAPER:
To support effective collaboration, IT teams need to unify and expedite the delivery of SAP and other critical business systems. In this resource, learn how to leverage an ALM platform and other tools that help your respond to the difficulty of managing change in SAP environments quickly and without breaking the bank.
WHITE PAPER:
Consult this informative white paper to learn how to tackle the complexity of SAP change without breaking the bank by using a DevOps approach. By bringing development and operations teams closer together, you can achieve continuous innovation and improvement across the entire SAP lifecycle.