Change Management Systems White Papers

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Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs
sponsored by Oracle Corporation
WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
Posted: 16 Jan 2007 | Published: 01 Feb 2005

Oracle Corporation

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

The key to Effective EHR Change Management
sponsored by HP & IntelĀ®
WHITE PAPER: There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.
Posted: 01 Aug 2013 | Published: 15 Sep 2011

HP & IntelĀ®

The CIO Profession: Leaders of Change, Drivers of Innovation
sponsored by IBM
WHITE PAPER: CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
Posted: 11 Feb 2009 | Published: 10 Feb 2009

IBM

What is Application Lifecycle Management?
sponsored by Microsoft
WHITE PAPER: This analyst white paper gives a clear definition to application lifecycle management (ALM). It also reviews 3 distinct main areas of ALM: governance, development and operations.
Posted: 04 Mar 2009 | Published: 01 Dec 2008

Microsoft

Five Critical Rules for Firewall Management: Lessons from the Field
sponsored by Dell SecureWorks
WHITE PAPER: This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organizations improve their firewall management.
Posted: 11 May 2016 | Published: 08 Jun 2011

Dell SecureWorks

Five Critical Rules for Firewall Management
sponsored by Dell SecureWorks
WHITE PAPER: This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organisations improve their firewall management.
Posted: 06 Sep 2011 | Published: 06 Sep 2011

Dell SecureWorks

Integrate Rational ALM applications with SAP Solution Manager
sponsored by IBM
WHITE PAPER: To support effective collaboration, IT teams need to unify and expedite the delivery of SAP and other critical business systems. In this resource, learn how to leverage an ALM platform and other tools that help your respond to the difficulty of managing change in SAP environments quickly and without breaking the bank.
Posted: 09 Aug 2013 | Published: 31 Dec 2012

IBM

Managing change in SAP: reducing cost and risk with DevOps
sponsored by IBM
WHITE PAPER: Consult this informative white paper to learn how to tackle the complexity of SAP change without breaking the bank by using a DevOps approach. By bringing development and operations teams closer together, you can achieve continuous innovation and improvement across the entire SAP lifecycle.
Posted: 30 Apr 2014 | Published: 31 Dec 2013

IBM

The Complete Network Assessment
sponsored by Dorado Software
WHITE PAPER: This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
Posted: 19 Nov 2008 | Published: 19 Nov 2008

Dorado Software