Computer Telephony White Papers

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The Rise of the Employee Experience Platform
sponsored by ServiceNow
WHITE PAPER: This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
Posted: 30 Jan 2023 | Published: 30 Jan 2023

TOPICS:  IT Management
ServiceNow

Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Decoding Customer IAM (CIAM) vs. IAM
sponsored by Okta
WHITE PAPER: Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
Posted: 27 May 2021 | Published: 27 May 2021

TOPICS:  IT Management
Okta

Forrester TEI Report on BigQuery and Looker - English (US)
sponsored by Google Cloud
WHITE PAPER: Learn about the cost savings and business benefits enabled by BigQuery and Looker.
Posted: 09 Jun 2023 | Published: 09 Jun 2023

TOPICS:  IT Management
Google Cloud

The Total Economic Impact Of Slack For Technical Teams
sponsored by Slack
WHITE PAPER: Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.
Posted: 08 Feb 2021 | Published: 23 Oct 2020

TOPICS:  IT Management
Slack

Innovative Design for Storage Enclosures Reduces Field Drive Returns by 62%
sponsored by Western Digital
WHITE PAPER: Learn how innovation in the storage enclosure hardware can actually pay great dividends in terms of cost, performance and reliability and learn how Western Digital's deep knowledge of the interaction of devices and systems can help ensure an efficient design.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Edge Computing: Powering Frictionless Retail
sponsored by Lumen and Intel
WHITE PAPER: Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
Posted: 11 Jan 2022 | Published: 18 Nov 2021

TOPICS:  IT Management
Lumen and Intel

Zoned Namespaces (ZNS) SSDs Explained
sponsored by Western Digital
WHITE PAPER: Learn the value of Zoned Namespaces (ZNS) SSDs for highly-scalable digital architectures – cloud services, mega digital platforms, and data center infrastructure – for data-intensive workloads.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

TOPICS:  IT Management
Western Digital

Cisco Workload Optimization Manager
sponsored by Cisco
WHITE PAPER: Learn how Cisco® Workload Optimization Manager can drive continuous health in dynamic data center environments, whether on-premises or in a public cloud freeing your teams to focus on what matters most to the business.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

TOPICS:  IT Management
Cisco

Extreme File System Performance on Supermicro Servers
sponsored by Supermicro
WHITE PAPER: Check out this white paper to learn about Supermicro's next-gen X12 BigTwin hardware, featuring 3rd Generation Xeon® Scalable Processors supporting up to 40 cores, higher instructions per clock, and two 512-bit-FMA units.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro