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Social collaboration technology is a hot topic in the business applications space today -- but what about the hard numbers? Many companies are wary and want concrete proof of ROI and payback. Fortunately, this informative resource offers just that.
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Access the following white paper to uncover a business intelligence and analytics solution for the smaller to midsized business that offers the data prowess of the larger solutions at a fraction of the price.
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In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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Consult the following white paper to uncover how to deliver more relevant offers, increase response rates, and ultimately create a happier customer base with the use of real-time marketing.
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Consult the following white paper to uncover the social business practices top performing organizations are leveraging to gain a strong foothold in the market. Gain insights on 6 focus points that will improve your social business initiative, and much more.
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This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
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This resource introduces Hadoop strategies that can address the requirements of big data – allowing your organization to optimize performance for deep data mining and analytical power.
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The following white paper explores the importance of information governance in today's market and provides a technology recommendation designed to keep the records you need to grow your business while safely disposing of unnecessary records, reducing storage costs, minimizing audits, and more.
