IT Service Industry White Papers

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Seizing the Advantage: When and how to innovate your business model
sponsored by IBM
WHITE PAPER: Read this executive report for invaluable insights from IBM® on when and how to innovate your business model—and seize the advantage. 
Posted: 26 Aug 2010 | Published: 22 Jun 2009

IBM

Is Technology Taking the Human Touch Out of Human Resources?
sponsored by NGA Human Resources
WHITE PAPER: This informative white paper dives into the fundamental challenges today's HR department is grappling with and points to the top objective of HR leaders: to develop and employee experience that aligns with business needs.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources

How the Convergence of Cloud, Big Data, Mobile, and Social Forces Impacts Global Business
sponsored by IBM
WHITE PAPER: This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
Posted: 16 Jun 2014 | Published: 13 May 2014

IBM

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace Technology
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace Technology

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012

IBM

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

MSP’s Single Most Important Marketing Message
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

The Citrix Desktop Transformation Model
sponsored by Citrix
WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Citrix

The Evolution of Application Vulnerabilities, Spam Threats, and Incident Response
sponsored by IBM
WHITE PAPER: This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
Posted: 24 Jul 2014 | Published: 30 Jun 2014

IBM