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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
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Your organisation needs to consider which security mechanisms can best protect both physical and virtual servers, particularly as a virtualised architecture fundamentally affects how mission-critical applications are designed, deployed and managed. Download this white paper to find out more about real solutions to these challenges.
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This paper will discuss some of the ways in which the new unpredictability of external market forces has escalated the value of precise internal forecasts and quick decision-making for these companies. Read this paper to learn about Oracle's Enterprise Performance Management technology offerings.
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In this paper, discover the reasons why you should be considering an SAP upgrade to improve enterprise resource planning (ERP) and how to get started. Learn about new features of the latest SAP release as well as the technical advances and new technologies available to you.
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This white paper is intended to inform the reader of what business process management (BPM) is about, the benefits that can be obtained from its implementation, how to place BPM into operation and why IBM WebSphere® Process Server should be deployed on the IBM System z™ mainframe.
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This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files.
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This resource counts down 10 essential capabilities of an effective financial management system. Read on to learn how you can make the software selection process a breeze.
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This white paper will help you understand the role of data quality in developing profitable customer relationships. Gain insight into the strategies and technologies that can help you get the most from your customer-facing systems.
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Financing information technology hardware is an accepted way of doing business. Clients are discovering the benefits of financing software and services and are making financing of software and services one of the fastest-growing segments of the IT financing industry. This paper explains the importance of aligning financing with IT transformation.
