WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
WHITE PAPER:
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
WHITE PAPER:
This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
WHITE PAPER:
This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
WHITE PAPER:
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
WHITE PAPER:
How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information.
