EBOOK:
This handbook explores the positive aspects of devices in the enterprise and also presents the challenges of managing more endpoints, facing security risks and enforcing usage policies – and how to overcome them.
EBOOK:
To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
WHITE PAPER:
This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees.
WEBCAST:
This whitepaper exploress specific mobile challenges, such as implementation of MDM and MAM for thousands of users, and shares his real-world perspective.
EGUIDE:
This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
CASE STUDY:
This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides.
EGUIDE:
In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
WEBCAST:
This informative webcast discusses the problems associated with point solutions and examines how and why your organization should move past these tools to a complete enterprise mobility management (EMM) solution.
